Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, information we obtain from your use of our services, and information from third parties.

Information You Provide

  • Account registration information (name, email, password)
  • Profile information and business details
  • Content you upload (manuscripts, images, metadata)
  • Communication with us (support requests, feedback)
  • Payment and billing information

Information We Collect Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Log data (access times, error logs, performance metrics)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Provide and operate the Rightiz platform
  • Process transactions and manage your account
  • Send administrative information and updates
  • Respond to your comments and questions
  • Analyze usage patterns to improve our services
  • Detect, prevent, and address technical issues
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with third-party service providers who assist us in operating our platform, such as:

  • Cloud storage and hosting providers
  • Payment processing services
  • Email and communication services
  • Analytics and monitoring tools

Legal Requirements

We may disclose information if required by law or in response to:

  • Legal process or government requests
  • Enforcement of our terms and policies
  • Protection of our rights, property, or safety
  • Investigation of potential violations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and develop new features

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your information in a structured format
  • Restriction: Limit how we process your information
  • Objection: Object to certain types of processing

To exercise these rights, please contact us at privacy@rightiz.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate users and prevent fraud
  • Analyze website usage and performance
  • Provide personalized content and features

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Sending an email notification for material changes
  • Providing notice through our platform

Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@rightiz.com

Data Protection Officer: dpo@rightiz.com

Address: 123 Rightiz Street, Suite 456, New York, NY 10001

Phone: +1 (555) 123-4567